> For the complete documentation index, see [llms.txt](https://doc.thordata.com/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.thordata.com/doc/faq/payment-problem.md).

# Payment Problem

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[What payment methods are supported?](/doc/faq/payment-problem/what-payment-methods-are-supported.md)
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[Do you provide refunds for paid services?](/doc/faq/payment-problem/do-you-provide-refunds-for-paid-services.md)
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[What should I do if I buy the wrong package?](/doc/faq/payment-problem/what-should-i-do-if-i-buy-the-wrong-package.md)
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[After payment, how long does it take to receive my agency balance or activate my account?](/doc/faq/payment-problem/after-payment-how-long-does-it-take-to-receive-my-agency-balance-or-activate-my-account.md)
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