> For the complete documentation index, see [llms.txt](https://doc.thordata.com/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.thordata.com/doc/faq/product-problem/general-questions.md).

# General Questions

Find answers about account access, free trials, KYC, proxy selection, billing, supported protocols, geo-targeting, sessions, IP locations, and connection issues.