General Questions
Find answers about account access, free trials, KYC, proxy selection, billing, supported protocols, geo-targeting, sessions, IP locations, and connection issues.
How do I apply for a free trial?Can users in Mainland China use it directly?How do I complete KYC verification, and how long does the review take?How do I choose the right proxy package?How do I choose between dynamic residential proxies and static ISP proxies?How are proxy products billed?How long is the traffic valid for?Which protocols and ports are supported?Can I specify a country, city, or carrier?How does Sticky Session work?What should we do if the IP address origin is inconsistent?Can static IPs be renewed after expiration?How do I change a static IP?Which websites are restricted?Why is it not effective to use our proxies in a fingerprint browser？What should I do if the proxy cannot connect?
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