> For the complete documentation index, see [llms.txt](https://doc.thordata.com/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.thordata.com/doc/faq/payment-problem/after-payment-how-long-does-it-take-to-receive-my-agency-balance-or-activate-my-account.md).

# After payment, how long does it take to receive my agency balance or activate my account?

You will receive it immediately after payment. When you complete the payment, please refresh the balance of the proxy you purchased and the balance will be displayed.

{% hint style="info" %}
Please note: If you pay with virtual currency, there may be a 30-60 minute delay in receiving your balance
{% endhint %}
