> For the complete documentation index, see [llms.txt](https://doc.thordata.com/doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.thordata.com/doc/faq/payment-problem/do-you-provide-refunds-for-paid-services.md).

# Do you provide refunds for paid services?

We do not provide refunds for paid services. Please note that all payments are final. If you believe that an proxy or software is not functioning properly, we are here to assist you in resolving the issue.